Permanence

03 · Automation

Repetitive tasks run on their own. Your team focuses on customers.

We connect your tools (website, calendar, CRM, email, SMS, WhatsApp) so every enquiry follows the right path without retyping.

Your tools work together, no retyping

Process automation

Your tools work together, no retyping

We map your repetitive tasks, then automate them with n8n, Make or direct API connections: an enquiry arrives, the customer record is created, the acknowledgement goes out, the team is notified.

What you gain

  • Hours saved every week
  • Fewer copy errors and things forgotten
  • Documented processes that no longer depend on one person

Features

  • Automation with n8n
  • Automation with Make
  • Software integration
  • APIs and webhooks
  • Automated emails
  • Automated SMS
  • Data synchronisation
  • Admin tasks

Custom service, on quotation. No self-service demo: video demo by appointment, depending on the service.

A CRM where every lead has a history and a next step

CRM and sales management

A CRM where every lead has a history and a next step

Installation and set-up of a CRM sized for your business: every enquiry lands in it automatically, the pipeline shows where each deal stands, and nothing depends on someone’s memory any more.

What you gain

  • A clear view of all your open deals
  • Leads assigned automatically to the right person
  • Each customer’s full history in one click

Features

  • Installation and configuration
  • Centralised leads
  • Sales pipeline
  • Opportunity tracking
  • Interaction history
  • Automatic assignment
  • Inbound request management

Custom service, on quotation. No self-service demo: video demo by appointment, depending on the service.

Customers book on their own, and actually turn up

Appointment automation

Customers book on their own, and actually turn up

Online booking synced with your calendar, automatic confirmations and SMS and email reminders, self-service cancelling and rescheduling. Your schedule fills up without phone tag.

What you gain

  • Fewer no-shows thanks to reminders
  • No more back-and-forth to find a slot
  • A calendar that is always up to date, on every device

Features

  • Online booking
  • Calendar sync
  • Automatic confirmation
  • SMS and email reminders
  • Cancellation handling
  • Rescheduling

Custom service, on quotation. No self-service demo: video demo by appointment, depending on the service.

Every quote tracked, every lead followed up at the right time

Prospecting and follow-ups

Every quote tracked, every lead followed up at the right time

Follow-up sequences that run on their own (email, SMS, call reminder) and stop as soon as the prospect replies. Inactive customers are re-engaged, and you see what converts.

What you gain

  • Signed quotes that would otherwise have gone nowhere
  • Regular follow-up without thinking about it
  • Personal follow-ups, never spam

Features

  • Lead qualification
  • Automatic follow-ups
  • Quote tracking
  • Re-engaging inactive customers
  • Sales sequences
  • Sales notifications
  • Conversion tracking

Custom service, on quotation. No self-service demo: video demo by appointment, depending on the service.

WhatsApp, email, chat and SMS in one place

Multichannel messaging

WhatsApp, email, chat and SMS in one place

Messages from all your channels arrive in a single inbox, with suggested replies and smart notifications. Customers write wherever they like; you answer from one place.

What you gain

  • No more messages forgotten in an app
  • Faster replies thanks to templates
  • The whole team sees who answered what

Features

  • WhatsApp Business
  • Multichannel chatbots
  • Automated emails
  • Automatic replies
  • Centralised requests
  • Smart notifications

Custom service, on quotation. No self-service demo: video demo by appointment, depending on the service.

Next step

A 20-minute audit to know what to automate first.

Free, no commitment. You leave with a priority list, even if you do not work with us.